- Can you do OEM or ODM?
- Can item be printed our own logo?
- As you know, If we need a sample first, could you supply it for us please?
- Can you give me a discount?
- How could I pay my order?
- How can I track my order?
- How should I do, if items are broken?
- Where Do You Ship My Order From?
- Is all the order free shipping?
- Unable to pay for the order?
1 Can you do OEM or ODM?
Yes, we offer custommade service to our clients. You need to provide us some technical data such as dimension and mark.
2 Can item be printed our own logo?
Yes, You just need to send us your the source file of logo.
3 As you know, If we need a sample first, could you supply it for us please?
No problem, sample is available as your require. But please understand that we will choose the sample from our current stock. sometime maybe there is a little different of composition from your expectation, but it is enough for your reference.
If you need us make a customized sample for you, it will charge small amount of cost.
4 Can you give me a discount?
Please check our coupon page：🎁BUY MORE SAVE MORE, LIMIT DISCOUNTS! 🎁
5 How could I payment?
We support PAYPAL,VISA and MasterCard Cards.
6 How can I track my order?
The tracking No. will be sent you after shipping, you can check them on official express website or https://www.17track.net/en
7 How should I do, if items are broken?
Except manmade mistakes, we will exchange the defective with a brand new one within 14 days after you get our product.
8 Where Do You Ship My Order From?
Please note the "Ship From" option on the product page, we will ship according to your choice. However, only the European Union can choose to ship from Poland and Europe, and other countries need to choose to ship from China or the United States.
If you can't find the Ship From option, it means that the item is shipped from China by default.
9 Is all the order free shipping?
No, only goods shipped from the US warehouse to the US are free shipping. We default to USPS shipping. You can choose DHL, and only need to pay a $2 shipping difference.
Shipping to other countries will charge a freight difference based on the distance, no matter how many items you buy, we only charge one postage.
10 Unable to pay for the order?
1. Please check whether the "Ship From" option of the goods in your order is correct. If wrong, a huge postage will be incurred to prevent you from paying。
2. If you choose to pay by credit card, please make sure your browser is not in incognito mode and pop-up are not blocked. Sometimes the payment pop-up is a little slow, Please wait a while.