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Returns Policy

Please double check the goods you receive when receiving.
You may return/exchange most items within 14 days of delivery in new condition for a full refund. return item MUST be in original packaging, unused and unmodified.

Shipping Costs:
We'll pay the return shipping costs if the return is an result of our error (you received an incorrect item, missing parts or defective item, etc.). Due to our "low margin" price, we do not pay return shipping for "changed mind" or "item does not fit".  

If you need to return the product for personal reasons, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If your product is defective or doesn't work properly, please contact us within 14 days of receiving the product. To speed up our communication, you may need to provide some pictures or videos of the product to help us determine what‘s the problem.

Return Addresses 
Different product return addresses may be different, please consult us before returning. After you send the returned item, please provide us with the tracking number, do not use stamps to send the item.

You should expect to receive your refund within 2 business days after we receive the return.

Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

Lost/Stolen Packages:
ohhunt is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on Tracking Page. If you have any further questions on how to do this please reach out to our customer service at service@ohhunt.com.