Payment & Returns

 

Payment:
We only support PAYPAL payment currently.

Returns:
Please double check the goods you receive when receiving.

If your product is defective or doesn't work properly, please contact us within 7 days of receiving the product. To speed up our communication, you may need to provide some pictures or videos of the product to help us determine what‘s the problem.

If there is a mistake in selection and you need to apply for a return, please take some photos or videos about the status of the product to us, so that we can confirm that the returned product is intact

Shipping Costs:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

Lost/Stolen Packages:
ohhunt is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on Tracking Page. If you have any further questions on how to do this please reach out to our customer service at service@ohhunt.com.